The small print

Terms of Use

These terms keep our website useful, clear and fair for everyone who visits Helunap online.

Last updated: 17 September 2026

1. Using this website

By using helunap.com, you agree to use it lawfully and in a way that does not interfere with other visitors or our services.

2. Website information

We aim to keep descriptions, prices, opening hours and availability current, but details can change without notice.

3. Menu availability

Products are made in limited daily quantities. Seeing an item on the website does not guarantee it will be available when you visit.

4. Prices

Prices shown are in Australian dollars and may change. Any applicable details will be confirmed before a special order is accepted.

5. Special order enquiries

Submitting an enquiry is not acceptance of an order. An order becomes confirmed only after Helunap has agreed the details with you.

6. Dates and quantities

We may need advance notice for cakes, catering and larger orders. The requested date and quantity remain subject to our capacity.

7. Collection

Collection instructions and timing are provided after confirmation. Please tell us promptly if you expect to be late.

8. Dietary information

We provide dietary information as carefully as possible, but our kitchen handles common allergens and we cannot promise an allergen-free environment.

9. Intellectual property

Text, photography, branding and design on this website belong to Helunap or its licensors and must not be reused commercially without permission.

10. External links

Our website may link to services such as maps, WhatsApp or Viber. We are not responsible for the content or policies of those external services.

11. Availability of the website

We may update, pause or remove parts of the website for maintenance, seasonal changes or other practical reasons.

12. Limitation

To the extent permitted by law, Helunap is not responsible for losses caused by reliance on outdated website information or unavailable products.

13. Australian law

These terms are governed by the laws applicable in Victoria, Australia, unless another rule is required by law.

14. Changes to these terms

We may update these terms from time to time. Continued use of the website after an update means you accept the revised terms.

15. Questions

If you have a question about these terms, contact helunap@hotmail.com.